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The Enterprise Deal Mistake Nobody Admits: Generic Requirements

Most enterprise deals don’t die at procurement. They die weeks earlier when discovery turns into a long list of generic requirements every competitor can satisfy.

When your notes are generic, your proposal becomes generic, your differentiation disappears, and price pressure gets worse.

The 3 requirement buckets that matter

Example

Generic: “Must integrate with CRM.”

Differentiated: “Integration must support role-based governance without admin overhead.”

Critical: “Security review must pass SOC2 + SSO controls before procurement.”

How reps accidentally stay generic

  1. They stop at feature-level questions.
  2. They don’t connect requirements to business risk.
  3. They delay technical and security proof until late stage.

A simple operating method

  1. Capture all requirements from discovery.
  2. Force-tag each one: Generic / Differentiated / Critical.
  3. Add owner, proof needed, and due date for every Differentiated/Critical item.
  4. Review weekly and remove vague language.

Enterprise reps win fewer deals by “doing more discovery” and more deals by isolating the requirements that actually decide the deal.